Tickets for the Chocolate Museum in Playa del Carmen

Tickets to the Chocolate Museum in Playa del Carmen, featuring multisensory exhibits, workshops, and cacao tastings. Buy online and skip the line.

Open every day from 10:00 a.m. to 10:00 p.m.

Last accessed: 9:00 p.m.

Open daily from 10:00 a.m. to 10:00 p.m. Last admission: 9:00 p.m.

Prices and Hours for the museum in Playa del Carmen

Museum admission with a tasting and 7 immersive exhibits. Buy online and skip the line.

Prices · MXN
Visitor Admission only Museum + Workshop
Adults $210 $720
Childrenages 6 to 12 $100 $720
Childrenunder 6 years of age Free
Studentswith a valid ID card $145 $720
Older adultsaged 60 and older $145 $720
Residents of Quintana Roowith identification $145 $720

The workshop costs $720 for all ages and includes admission to the museum: you do not need to purchase both separately. Discounts are applied upon presentation of valid identification or a valid ID card at the ticket office. The guided tour, available in Spanish, English, and French, is booked separately for $400. Pets are not allowed.

Hours and Contact Information

10:00 a.m. – 10:00 p.m.

Monday through Sunday · Last entry at 9:15 p.m.

Buy tickets

Buy your tickets online

Choco-Story Playa del Carmen

Select the date and the number of people. You'll receive the tickets in the mail and can go straight in without stopping at the box office.

Chocolate Museum

A tour of the museum's seven galleries, featuring a demonstration by a chocolatier and a tasting at the end.

  • Explanations in six languages
  • Chocolate Tasting
  • Chocolate Maker's Demonstration
  • Cocoa Products Store

$210MXN

Children ages 6 to 12: $100 · Students, seniors, and residents of Quintana Roo: $145

The Complete Experience

Museum + Workshop

Create your own chocolate figures with a master chocolatier. Admission to the museum is included.

  • Museum admission is already included
  • Five showtimes: 11:00 a.m. · 2:00 p.m. · 4:00 p.m. · 6:00 p.m. · 8:00 p.m.
  • You get what you prepared
  • The same price for all ages

$720MXN

Gift Card

Give the museum or chocolate workshop as a gift. It arrives in the mail, and the recipient chooses when to visit.

Chocolate Museum gift card coming out of an envelope

* $500, $1,000, or $1,500

from$500MXN

Children under 6 get free admission to the museum. Students, seniors, and Quintana Roo residents pay $145 upon presentation of a student ID or other form of identification.

Questions About Your Purchase

Do I need to buy tickets online, or can I pay at the box office?

Both. You can buy museum admission right up until the last minute, including at the ticket counter when you arrive. It's best to reserve a spot in the workshop in advance because space is limited.

How do I get the tickets?

By email, as soon as payment is confirmed. Just show them on your phone when you arrive; there's no need to print them out.

What happens if I can't go on the day I bought the ticket?

Message us on WhatsApp before the date, and we'll see how we can reschedule it. Reservations are non-refundable.

Does the discount for Quintana Roo residents apply to online purchases?

Yes, when you select the number of people, that category is chosen. You must present your ID upon arrival.

Hours and Directions

Choco-Story Playa del Carmen Av. Constituyentes between 10 and 15, Gonzalo Guerrero
77710 Playa del Carmen, Quintana Roo
Phone+52 999 289 9914
Hours: Mondaythrough Sunday · 10:00 a.m.–10:00 p.m.
Last entry: 9:15 p.m.
How to Get There: A few blocks from Fifth Avenue, right in the heart of Playa del Carmen
Message us on WhatsApp

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